Returns & Exchanges
At Bespoke Wood Furniture, we take pride in our craftsmanship and want you to be entirely satisfied with your handcrafted piece. If your order doesn't meet your expectations, our streamlined return process ensures a worry-free resolution within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and photos of the item to receive a Return Authorization number.
- 2.Prepare for Shipping
Carefully repackage your furniture in its original protective crating to ensure it remains undamaged during transit.
- 3.Schedule a Pickup
Once your request is approved, we will coordinate with our specialized furniture logistics partners to collect the item from your home.
- 4.Quality Inspection & Refund
After our artisans inspect the returned piece at our workshop, your refund will be processed to your original payment method within 7-10 business days.